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Hoper Limited is committed to protect and use your personal data in accordance with Hong Kong Privacy Principles under the Personal Data (Privacy) Ordinance and our data privacy policies. In addition, we maintain the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.

The term "Personal Data" in this Privacy Policy pertains to any data relating directly or indirectly to you and from which it is practicable to ascertain your identity.

  1. Collection of Personal Data

We collect Personal Data of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users.

Hoper Limited may collect your name, contact details, skills, qualifications, accreditations and your employment history. We may also collect other types of your Personal Data such as references and employment objectives during the course of dealing with you, for example if you are considered for a particular employment position. The purpose for which we collect Personal Data and the consequences of not providing it will be made clear at the time of collection.

We may collect Personal Data when you:

  1. register or subscribe to our services or request further services on any of our websites;

  2. contact us to report a problem with our websites or make any enquiry or query or comment; and

  3. you apply online for a job or work with Hoper Limited, you may need to provide (without limitation) data about your education, employment history and accreditations. Your application will constitute your consent to our use of this data to access your application and to allow us to carry out any reference checking and other related activities as may be required of us under applicable law as an employer.

Hoper Limited may also collect data from public record and third parties.

Your decision to provide any personal data to us is voluntary. You will therefore not be subject to adverse consequences if you do not wish to provide us with your Personal Data. However, please note that if you do not provide certain data , we may not be able to accomplish some or all of the purposes outlined in this Privacy Policy, and you may not be able to use certain tools and systems which require the use of such Personal Data.

If you provide us with personal data of another person (for instance, a potential employee/referral), you are responsible for ensuring that such person is made aware of the data contained in this Privacy Policy and that the person has given you his/her consent for sharing the data with Hoper Limited.

 

      2. Use and Disclosure of Personal Data

Hoper Limited will hold, use, disclose and otherwise process your personal data for the purposes as disclosed to you at the time of collection of your personal data, or otherwise as set out in this Privacy Policy. We will not use or disclose your personal data for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only hold, use, disclose and otherwise process your personal data for the following purposes:

  1. to provide, or facilitate the delivery of, our products and services to you;

  2. to maintain our business relationship, where you are a user of our website, a client or candidate;

  3. to enable you to submit your CV generally, to apply for specific jobs or to subscribe to our products and services (including, but not limited to direct submission to our company email);

  4. to match your qualification, experience details with job vacancies, to assist us in finding a position that is most suitable for you and, where you have provided your prior consent as a candidate, to send your personal data to clients in order to apply for jobs for you;

  5. to provide clients with data about you during an assignment or placement, including qualifications, licenses, checks (including sensitive data checks, where you have consented), migration status and other personal data you have provided to us;

  6. to contact any reference from details provided by you for the purpose of Hoper Limited placing you with a client;

  7. to communicate with you, including answering your inquiries;

  8. to market and promote products and services to you, advise you of news and industry updates, events, promotions and competitions, reports and other data. If you do not wish to receive such communications, you may unsubscribe from such communications at anytime;

  9. to trusted third parties where we have retained them to provide products or services that you have requested, such as psychometric evaluations or skills tests, and to third parties who provide services to us, such as professional advisers, IT consultants, mailing houses and function co-ordinators. These third parties must comply with similar undertakings of privacy and confidentiality as Hoper Limited;

  10. if Hoper Limited merges with or is acquired by another business, we may share your personal data with the new owners of the business and their advisers and if this happens, you will be notified of such an event;

  11. we may also disclose your personal data if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted by data privacy law;

  12. to meet or comply with any legal, regulatory or statutory requirements relating to our provision of products and services and to make disclosure under the requirements of any applicable law, legislation, rule, ruling, regulation, direction, court order, by-law, guideline, circular or code (collectively “laws”) applicable to us;

  13. for research, benchmarking and statistical analysis; and

  14. we may also seek your consent to collect, hold, use and disclose your personal data for any other purpose or reason not listed above or permitted under the privacy laws or other applicable laws.

 

       3. Sharing of Personal Data

While your personal data will be kept confidential, in certain circumstances, it may be necessary for us to provide or disclose your personal data if required for any of the foregoing purposes. Where we do so, we would merely disclose data that is necessary for the purpose of such disclosure.

We may share your personal data with the following categories of persons (who may be located within or outside of Hong Kong), such as entities within Hoper Limited including all related companies, subsidiaries, holding companies and associated companies, our affiliates, licensees, joint venture partners; our sub-contractors and service or product providers in connection with our products or services; and anybody or person to whom we are compelled or required to do so under any laws or in response to any competent or government, state, provincial, local government, statutory or municipal authority, industry regulators,  law enforcement authority, agency or body.

 

      4. Sensitive Data

We do not generally seek to collect sensitive data through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with rules and regulations issued by the Privacy Commissioner of Personal Data and/or ask for your consent.

       5. Privacy on Our Websites

  1. Submitting Your Curriculum Vitae ("CV") and Applying for Jobs

    You may submit your CV to Hoper Limited via this website, email or other external job boards, either for general consideration by our recruitment consultants for positions as they arise or to apply for a specific advertised job. Once submitted, your CV will be sent directly to the relevant Hoper Limited recruitment consultant who will review your details and advise you whether you are to be accepted by us for registration on our central database. This database, including your Personal Data, can be accessed by any of our recruitment consultants working in other offices of Hoper Limited, both inside and outside Hong Kong. If you are accepted onto our database, our recruitment consultants should then contact you to set up an interview in person. You can update your CV at any time, simply by following the same procedure to submit a new CV to our respective consultant.
     

  2. Aggregate Data About Website Visitors

    We gather data and statistics about all visitors to this and all of our websites worldwide, including the most frequently accessed pages and most frequently used services. We only use such data in aggregate form (that is, the data does not identify any one individual). This data helps us determine the most beneficial parts of our websites and ways in which we can continually improve our online services to create a better overall experience for our users.

       6. Data Transfer Across International Borders

As Hoper Limited is a regional recruitment company, which we also support regional search and operate outside Hong Kong SAR. Therefore, your personal data may be shared and transferred and stored outside of the country which you are located. This includes countries outside of European Economic Area (EEA) and countries with laws that have not necessarily been determined to provide adequate level of protection for the processing of personal date under the laws of EU or other jurisdictions. We have taken appropriate and legal precautions to safeguard the safety and integrity of personal data.

       7. Security of Personal Data

Hoper Limited maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.

The ways we do this include:

  1. limiting physical access to our premises;
     

  2. limiting access to the data we collect about you (for instance, only those of our personnel who need your data to carry out our business activities are allowed access and committee members only have access to the contact details of members of their own committee and not other committees);
     

  3. requiring any third party providers to have acceptable security measures to keep Personal Data secure; and
     

  4. putting in place physical, electronic, and procedural safeguards in line with industry standards.

       8. Retention of Personal Data

We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

  1. we retain your data as long as we have an ongoing relationship with you (in particular if you have an account with us);
     

  2. we will only keep the data while your account is active or for as long as needed to provide services to you;
     

  3. we retain your data for as long as needed in order to comply with our global legal and contractual obligations.

If we no longer require your Personal Data and are not legally required to retain it, Hoper Limited will take reasonable steps to destroy or permanently de-identify the Personal Data.

  1. Website Links

Where we have links to websites outside Hoper Limited, we cannot ensure that your privacy will be protected in accordance with this policy. You should consult these other websites' privacy policies as we have no control over them and are not responsible for any data that is submitted to or collected by these third parties.

  1. Access to Personal Data

You may request access to or update or to delete your Personal Data held at Hoper Limited by contacting Hoper Limited Privacy Officer as set out below. We may ask to verify your identity and for more data about your request. Where we are legally permitted to do so, we may refuse your request and give you reasons for doing so. Where you request your Personal Data to be updated and there is a dispute about the facts, we will make a note on your Personal Data of such dispute.

You may also request that Hoper Limited stops using your data  and contacting you and we will comply with your request (for example if at any time you would prefer to stop receiving newsletters and updates from us, please use the “unsubscribe” option included in the email or other material). However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds data about our clients. We reserve the right to charge an administrative fee for access and updating requests.

  1. Complaint

At Hoper Limited we aim to acknowledge receipt as soon as possible and commit to resolve all complaints no later than 30 days. However, there may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time. You may wish to contact the Hong Kong Personal Data Commissioner if you are not satisfied with our respond to your complaint.

  1. Contact

You can contact our Privacy Officer if you would like further information, have comments about this Privacy Policy or any question or complaint on any privacy issue.

Contact details: privacyofficer@hoperltd.com
Hoper Limited

4/F., Tung Hip Commercial Building, 244-248 Des Voeux Road Central,
Hong Kong
Tel +852 2123 3415

  1. Changes to this Privacy Policy

Please note that this Privacy Policy will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws. We suggest that you visit our website regularly to keep up to date with any changes.

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